Privacy Policy

Privacy Policy - Youknow FZE

Welcome to the Privacy Policy of Youknow FZE. This document outlines how we collect, use, and protect your personal information. Your privacy is important to us, and we are committed to ensuring the security and confidentiality of your data in accordance with the General Data Protection Regulation (GDPR) requirements.

1. Data Collection:

1.1 What data do we collect?

Youknow FZE collects the following data:

• Personal identification information (Name, email address, phone number, LinkedIn URL, CVs, etc.)
• Company-related information (Company Website, Company Name, Company Size, Company Industry)
• Job-related information (Company Profile, Accountabilities, goals and outcomes, Responsibilities, What we are looking for, Benefits, Job Location, Employment Type, Salary Range)
• Financial Information (Bank account details, payment information)
• Candidate contact information (Name, email, contact number, and LinkedIn profile)

1.2 How do we collect your data?

You directly provide Youknow FZE with most of the data we collect. We collect data and process data when you:

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• Register online
• Complete any of our forms to request a call back or join our waitlist
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Provide Job information via email, in person, or over the phone.
• Make a candidate referral.

Youknow FZE may also receive your data indirectly from the following sources:

• Third-party marketing, advertising, or measurement platforms.
• Referrals from our existing user base.

2. Data Usage:

Youknow FZE collects your data for the following purposes:

• Personalising your experience on our platform, providing content, recommendations, and features tailored to your preferences and usage patterns.
• Utilising aggregated and anonymized data for analytical purposes, helping us understand user trends, demographics, and preferences for research and informed business decisions.
• Creating targeted advertising campaigns to reach audiences with relevant and interesting content.
• Sending you important updates, newsletters, or marketing communications to keep you informed about our latest offerings, promotions, and relevant news.
• Processing orders and, if necessary, sending data to credit reference agencies to prevent fraudulent purchases.
• Sharing anonymous non-personally identifiable information with the employer as part of your referral.

3. Data Storage:

As part of our commitment to privacy and data protection under the General Data Protection Regulation (GDPR), your data may be stored with:

• Third-Party Databases - Securely stored in third-party databases provided by external service providers, adhering to strict data protection standards and GDPR regulations.
• Content Delivery Networks (CDNs) - Utilised to optimise content delivery and improve user experience, involving the distribution of content to servers globally.

3.1 Use of Third Parties:

Youknow FZE collaborates with third-party service providers to enhance and support our services. These third parties may have access to your personal data only to the extent necessary to perform their functions on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 List of Third Parties:

• LinkedIn Pixel - Used for marketing and advertising purposes to measure the effectiveness of LinkedIn advertising campaigns.
• META Pixel - Employed for marketing and advertising purposes, measuring ad performance on META platforms.
• GA4 Analytics - Utilised for analytics purposes, analysing user interactions, and enhancing the overall user experience.
• Google Analytics
• Memberstack - Used to facilitate user accounts and memberships for personalised and secure access to our services.
• Webflow - Hosting our website and managing site functionality.

5. Marketing:

Youknow FZE may send you information about our products and services, as well as those of our partner companies. You have the right to stop us from contacting you for marketing purposes or giving your data to other members of the Youknow FZE Group. If you no longer wish to be contacted for marketing purposes, please email us at hello@youknow.ae.

6. Cookies:

Cookies are used to collect standard Internet log information and visitor behavior information. Youknow FZE uses cookies to improve your website experience, including keeping you signed in and understanding how you use our website.

6.1 Types of Cookies:

Functionality - to recognise you on our website, remembering your preferences.

Advertising - to collect information about your visit for advertising purposes, sometimes shared with third parties.

6.2 How to Manage Cookies:

You can set your browser not to accept cookies, and further information on managing cookies can be found at allaboutcookies.org. Some features may not function correctly if cookies are disabled.

7. Changes to our Privacy Policy:

We are committed to ensuring the privacy and security of your personal information. To align with the General Data Protection Regulation (GDPR) requirements, we may update our Privacy Policy periodically. In the event of any material changes, we will notify you through email or by posting a notice on our website.

8. How to Contact Us:

If you have any questions about Youknow FZE’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at sam@youknow.ae.